Atlas Mara Branches In Lusaka
Atlas Mara Bank Zambia, now integrated into Access Bank Zambia, maintains a significant banking footprint in Lusaka, supporting individuals and businesses across the capital. With a mix of historic presence and modern banking technology, its network of branches in Lusaka offers a blend of traditional in-person banking and digital services. Whether you’re looking to open an account, access loans, or use mobile banking, understanding where these branches are and what services they offer can make your financial life easier.
Overview of Atlas Mara’s Lusaka Branch Network
Before its acquisition by Access Bank in early 2024, Atlas Mara Zambia operated approximately 65 full-service branches across Zambia, including Lusaka, along with 24 agencies and 177 ATMs.
Major Lusaka Branches and Locations
These are some key branches in Lusaka:
- Main Branch (Atlas Mara House) Church Road & Nasser Road, Ridgeway. This location offers full banking services, including business, personal, and treasury functions.
- Kamwala Branch A busy retail branch in Kamwala South with teller services, ATMs, and account management.
- Longacres Branch Another prominent location in a commercial district, providing everyday banking and loan consultations.
However, in 2019, customers experienced temporary disruption when bailiffs closed several Lusaka branches and ATMs due to legacy legal issues, including at Kamwala and Longacres.
Services Offered at Lusaka Branches
Branches in Lusaka provide a full range of personal and corporate services:
- Account opening and maintenance
- Loans and credit facilities
- Deposits, withdrawals, and teller services
- ATM access and card services
- Digital banking support (mobile, internet, and Tenga Mobile Money)
- Business banking and cash centres
Under Atlas Mara, the bank invested over K3 million to refurbish its Lusaka main branch, enhancing inperson customer experiences and supporting digital banking education.
Transition to Access Bank Zambia
On 8 January 2024, Access Bank Zambia completed the acquisition of Atlas Mara Zambia, legally integrating all branches and agencies.
Branch Network Under Access Bank
Post-integration, the combined network offered over 60 branches, five cash centres, eight agencies, and access to more than 5,300 Tenga Express agents, along with an expanded ATM network estimated at over 160 or 240 machines depending on the report.
Benefits for Lusaka Customers
The merger brought several advantages:
- Extended reach: Rapid integration into Access Bank Zambia’s nationwide presence.
- Digital enhancements: A more unified and user-friendly mobile and internet banking experience.
- Expanded ATM and agency network: Increased convenience for cash access and payments.
- Product range: Customers gained access to new products, including trade finance, treasury, SME solutions, and international payments.
Helping Customers Through the Transition
Access Bank has been actively assisting customers during the system integration. Upgrades include merging core banking platforms, renaming branches where necessary, and updating branch codes and SWIFT codes by mid-November 2024.
System Integration Progress
The move to a single robust banking platform aims to enhance digital and physical banking capabilities while maintaining strong risk mitigation measures.
Current Branch Access in Lusaka
Today, former Atlas Mara locations in Lusaka including main, Kamwala, and Longacres branches continue welcoming customers. They provide services such as teller transactions, loan consultations, digital banking support, and specialist business services. ATMs and Tenga Express agents further extend accessibility throughout the city.
Looking Ahead
By 2027, Access Bank Zambia is projected to rank among the top three banks in the country by revenue. For Lusaka customers, this means access to enhanced financial services, improved digital platforms, and widespread branch and ATM access. The merged entity emphasizes financial inclusion and seamless banking experiences.
Atlas Mara’s well-established Lusaka branches, now fully integrated with Access Bank Zambia, continue to serve the capital with a strong mix of traditional branch services and advanced digital solutions. With over 60 branches, multiple agencies, and thousands of ATMs and agents nationwide, the network supports diverse customer needs from personal banking and SME financing to international transactions. The bank’s evolution reflects a commitment to modernizing banking in Zambia while honoring its legacy. Customers in Lusaka now benefit from expanded reach, better digital tools, and a comprehensive service portfolio under the Access Bank brand.